Plan 4 – eCommerce
Professional services providers may be able to “packagise” elements of their service delivery and make them freely available for purchase online.
Online payments & eCommerce
This module is intended for Professional Services firms who are interested in allowing their customers and clients to order and pay for services online via a website or a mobile application. It forms part of a wider series of modules focused on improving productivity and business outcomes for Small Medium Enterprises (SMEs) operating in the knowledge-intensive services sectors in Australia.
Staying safe online
If your business uses computer equipment, operates online or even just uses email to conduct business, you must ensure you put in place effective security to protect your systems and the customer data that resides on them.
Online customer service
This module is aimed at professional services firms who have a website up and running, providing essential facilities to customers, and who are thinking of enhancing the options on their site to provide even better service features.
